Privacy Policy
Last updated: November 1, 2024 | Effective: November 1, 2024
1. Introduction
Orbiton Inc. ("Orbiton", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using Orbiton, you consent to the data practices described in this policy. If you do not agree with any part of this privacy policy, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and other contact details
- Verification Information: Information required to verify your identity
- Communication Data: Messages you send to us or through our platform
- Preference Information: Your settings and communication preferences
2.2 Information from Connected Brokerages
When you connect your brokerage account, we may access:
- Account balances and holdings
- Transaction history
- Account type and status
- Performance data
Note: We access this information through secure, read-only connections. We cannot withdraw funds or make changes to your brokerage account.
2.3 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, features used, time spent on platform
- Location Data: General location based on IP address
- Cookies and Tracking: Session cookies and analytics data
3. How We Use Your Information
We use the information we collect to:
3.1 Provide and Improve Our Services
- Enable connection to your brokerage accounts
- Display your portfolio and investment opportunities
- Execute trades you authorize
- Send notifications about new opportunities
- Improve our platform functionality and user experience
3.2 Communication
- Send account-related notifications
- Respond to customer support requests
- Send marketing communications (with your consent)
- Provide important platform updates
3.3 Security and Compliance
- Detect and prevent fraud
- Comply with legal obligations
- Enforce our Terms of Service
- Protect users and our platform
4. How We Share Information
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
4.1 With Your Consent
We share information when you give us explicit permission to do so.
4.2 Service Providers
We work with trusted third-party service providers who assist us in operating our platform, such as:
- Cloud hosting providers (AWS)
- Analytics services
- Customer support tools
- Email service providers
These providers have access only to the information necessary to perform their services and are obligated to protect your information.
4.3 Legal Requirements
We may disclose information if required by law or in response to valid legal processes, such as subpoenas or court orders.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and penetration testing
- Access controls and authentication protocols
- Employee training on data protection
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your personal information through your account settings or by contacting us.
6.2 Communication Preferences
You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" in any marketing email
- Updating your notification preferences in account settings
- Contacting our support team
6.3 Data Deletion
You can request deletion of your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
6.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used format.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve our services
You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our platform.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights
To exercise these rights, please contact us using the information below.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Your continued use of the Service after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Orbiton Inc.
Attn: Privacy Team
100 Pine Street
San Francisco, CA 94111
United States
Email: privacy@orbiton.app
Phone: 1-888-ORBITON
For security concerns: security@orbiton.app
Your Privacy Matters
At Orbiton, we believe in transparency and giving you control over your data. We will never sell your personal information, and we only use your data to provide and improve our services. If you have any concerns about how we handle your information, please don't hesitate to reach out.